My Thoughts
Articles, case studies, and white papers on digital transformation, leadership, and organizational change.
Featured Articles
Breaking Team Dysfunction Cycles
October 15, 2023 • 8 min read
Exploring how to identify and break the cycles of dysfunction that can develop within teams, with practical strategies for leaders.
Future-Proofing Business: How to Do Capability Mapping
August 10, 2023 • 12 min read
A practical guide to capability mapping and how it can help organizations prepare for future challenges and opportunities.
Case Studies
Retail Digital Transformation
Led a cross-functional team to transform the digital customer experience for a major retail chain, resulting in a 45% increase in online engagement and 32% growth in digital sales.
View Case StudyBreaking Team Dysfunction Cycles
Implemented a structured intervention program for a technology team experiencing collaboration challenges, resulting in improved team dynamics and a 28% increase in project delivery efficiency.
View Case StudyArticles
A Manager's Guide to Empowering New Leaders to Lead Their Way
September 22, 2023 • 10 min read
How experienced managers can effectively support and empower emerging leaders to develop their own authentic leadership style.
The Culture Shift: How Core Values Drive Lasting Transformation
July 18, 2023 • 9 min read
An exploration of how organizational core values can be leveraged to drive meaningful and sustainable cultural transformation.
White Papers
The Future of Retail: Digital Transformation Strategies
November 10, 2023 • 18 min read
A comprehensive framework for retailers navigating digital transformation, with case studies and practical implementation guidance for omnichannel experiences.
AI-Powered Retail Experiences
August 22, 2023 • 15 min read
Exploring how artificial intelligence is transforming customer experiences in retail and creating new opportunities for personalization and efficiency.
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